FELCO 500、501、502、503、504、505和506系列口袋刀享受终身保修，3.90 10、3.90 20、3.90 40、3.90 50、3.90 60和3.91 10系列接枝刀及整枝剪也一样。
FELCO SA (hereinafter FELCO) agrees to repair FELCO products (tools, battery, charger and power pack) during the applicable warranty period on the terms and conditions defined in this warranty agreement.
|Product/Tool||FELCO Power Blade Series® 802, 802G, 812 or 822|
|Type of warranty||Standard/Pruning warranty|
|Warranty period||12 months from the date of purchase of the tool|
|Warranty extension||12 months + 12 months (up to two extensions of 12 months each)|
|Conditions for extension||Conditions for extensionProduct serviced at least once during the previous 12-month period|
|Normal use of the tool||FELCO Power Blade Series® 802, 802G and 812: 800,000 cuts per year
FELCO Power Blade Series® 822: 400,000 cuts per year
FELCO Power Blade Series® 802, 802G, 812 and 822: maximum of 3% of cut blockage*
|Products not covered by this warranty||Batteries, charger and power pack|
|Warranty region||Worldwide validity|
|Pruning warranty region||Switzerland, France, Germany, Spain, Italy, Portugal, Belgium, Holland, Slovakia, Czech Republic, South Africa|
*Cut Blockage: When a tool locks up due to the blade stuck in hard or excessively large diameter wood.
|Products covered||FELCO battery 880/195 (serial number 18DB00001 and above) and 880/194 (serial number 18CB08700 and above)
FELCO charger 880/290.NS
FELCO Power Pack 882-NP
|Type of warranty||Standard|
|Warranty period||24 months from the date of purchase of the product|
|Normal use||Batteries: 200 recharges per year|
|Products not covered by this warranty||FELCO Power Blade Series 802, 802G, 812 and 822 Tools|
|Warranty region||Worldwide validity|
Warranty defects. FELCO guarantees to the end purchaser that the product at the time of purchase is free from material and workmanship defects (hereinafter called “Defects”), subject to the terms and conditions and restrictions of this warranty.
Tool warranty period. FELCO guarantees that the product is free from Defects for twelve (12) months following the date of purchase of the tool. Any Defects in the blades, counter-blades or parts supplied in the maintenance kit shall be covered by the warranty, providing the tool is used normally. The warranty period is limited to twelve (12) months. No claim may be made after that time. The buyer shall report the Defect within twelve (12) months of the date of purchase and provide a copy of the purchase invoice.
Extension of tool warranty. The Tool warranty period may be extended twice by twelve (12) months, providing the tool is serviced at least once by an authorised FELCO repairer or reseller during the previous warranty period or twelve (12) month extension period. Warranty extension does not apply to blades or counter-blades, these are considered consumable products. Servicing and maintenance must be carried out in accordance with the instructions in the tool operating manual. The costs of servicing and maintenance shall be paid by the buyer.
Battery, Charger and Power Pack Warranty Period. FELCO guarantees that the products are free from Defects for twenty-four (24) months following the date of purchase of the product. The warranty period is limited to twenty-four (24) months. No claim may be made after that time. The buyer shall report the Defect within twenty-four (24) months of the date of purchase and provide a copy of the purchase invoice.
Cover offered by the warranty. FELCO agrees that it shall, at its discretion, repair or replace the defective product or parts necessary to remedy the material or workmanship Defects if the Defects are accepted by FELCO after inspection. Repair or replacement of the defective product or parts shall not interrupt or cause a new warranty period or extension of warranty to apply to the product or parts replaced. The warranty shall cover the labour costs incurred to repair the product or replace defective parts. Travel and transport costs shall be paid by the buyer. No reduction or refund of the purchase price of the product may be claimed.
Pruning warranty. The pruning warranty is available only in the region defined restrictively in the Tool Warranty section and during the Tool Warranty period, including its extension. If the Tool cannot be repaired within 48 hours of delivery of the defective Tool, FELCO shall use its best efforts to make a replacement tool available to the end purchaser for use during the repair within that 48-hour period. The 48-hour time limit shall apply outside public holidays and weekends. FELCO shall endeavour to make available a tool similar in functional terms to the one purchased, subject to availability. The end purchaser undertakes to return the replacement tool in good condition upon receipt of the repaired Tool.
Limitation and exclusion of warranty. This manufacturer’s warranty shall not apply:
FELCO cannot be held liable for any direct or indirect, material or immaterial damage or loss, loss of profits or the like of any kind whatsoever, resulting from the use or unavailability of the product.
Applicable law and jurisdiction. This warranty shall be governed exclusively by Swiss law. Any dispute shall be brought exclusively before the ordinary courts of the Canton of Neuchâtel, Switzerland. The language of the proceedings and the exchange between FELCO and the buyer shall be French.
This contractual warranty shall not affect the seller’s legal warranty obligations under applicable legislation. FELCO power tools are intended for professionals. Consumers may claim extended warranty rights against the seller in their country of residence; this warranty does not purport to affect such rights.
The warranty on your product will be activated when the sale is registered with FELCO. That process may be carried out by your reseller at the time of purchase.